Achieving Million-Dollar Efficiency For Queue-Management Platform.
This queue management company aimed to upgrade from an MVP to a robust SaaS platform to enhance service delivery, optimise costs, and handle increased user demand. They needed advanced technology solutions and improvements to their iOS and Android apps to support growing user demand and improve efficiency.
Objectives.
The key objectives were to:
Build a Full SaaS Queue-Management App: Evolve from an MVP to a comprehensive, scalable SaaS platform.
Redesign Mobile Apps: Overhaul iOS and Android apps to enhance functionality and user experience.
Cut Costs and Improve Efficiency: Optimise service delivery while reducing hosting expenses significantly.
Our agile development team leveraged their expertise to deliver a state-of-the-art solution. The relationship has now grown beyond a vendor – client and we are now very tightly integrated with the business’s core values. Here’s what we did for them:
SaaS Platform Development
Upgraded the MVP to a fully functional SaaS queue-management web app using ReactJS and Python on Google App Engine.
Cost Optimisation
Reduced hosting expenses from $10k/month to $2k/month by implementing a scalable and efficient architecture.
App Redesign
Overhauled iOS and Android apps for better performance and user experience.
Ongoing Management
Continued management of the web platform, Google Cloud environment, and app integrations since 2012.