US-based Law Firm Achieves Up to 400% Growth with Integrated Zoho-Based Platform.
The platform offers a software solution for law firms to manage client intake and retention, boosting revenue by up to 400%. To address growing demand and enhance efficiency, they needed to improve their system, fix performance issues, and prevent data loss in their data pipelines.
Objectives.
The primary goals were to:
Develop a Full-Fledged SaaS Solution: Transition from an MVP to a comprehensive, integrated software solution for law firms.
Enhance Client Management: Improve client intake and retention processes to support significant revenue growth.
Address Bottlenecks: Resolve existing system limitations and scale operations to meet growing demand.
Leverage Advanced Technology: Utilise Zoho and Power BI for efficient data handling and insightful analytics.
Our Solutions.
Our team of 5+ Zoho-certified experts collaborated closely with the business to address their challenges and enhance their platform. Here’s what we did:
Zoho Integration
Transitioned from existing systems to a fully integrated Zoho solution, enhancing functionality and scalability.
Data Pipeline Enhancement
Improved data pipeline performance by 60% and addressed issues related to data loss during concurrent ETL batch jobs.
Serverless Migration
Utilised AWS serverless services to significantly enhance scalability and performance.
Data Insights
Employed Power BI to develop custom dashboards for actionable insights, including Matters, Collection, and Conversion Dashboards.
Ongoing Support
Became an integral part of the business’s tech team, providing continuous support and reporting to key stakeholders.